Privacy Policy

1. Framework

Sotecnisol S.A. is committed to the highest standards of ethics, integrity and transparency in carrying out its activities. The purpose of this Whistleblowing Policy is to establish the principles and procedures for receiving, processing and following up on reports of unlawful behaviour or violations of legal, regulatory or internal rules.

2. Scope

This policy applies to all employees, service providers, suppliers, customers and any third parties who have a relationship with Sotecnisol S.A. and wish to report an irregular situation or suspected misconduct.

Complaints can cover, among other things:

  • Corruption or bribery;

  • Financial or accounting fraud;

  • Violation of environmental standards;

  • Moral or sexual harassment;

  • Discrimination;

  • Serious risks to people's health, safety or physical integrity;

  • Any violation of the company's values, standards or policies.

3. Whistleblowing Channel

Sotecnisol S.A. provides a secure, confidential and independent channel for receiving complaints:

See the Whistleblowing Channel

Complaints can be made anonymously or with identification, and the identity of the complainant is guaranteed confidentiality whenever requested.

4. Handling complaints

All complaints received will be analysed rigorously, impartially and swiftly by a team appointed for this purpose. Whenever necessary, additional information may be requested from the complainant.

The company undertakes to:

  • Assess the veracity and seriousness of the complaint;

  • Take the appropriate corrective or disciplinary measures;

  • Protect the whistleblower against any form of retaliation;

  • Respect the adversarial principle and the rights of defence.

5. Whistleblower protection

No whistleblower will be harmed, intimidated or retaliated against for making a complaint in good faith. Sotecnisol S.A. adopts measures to guarantee this protection, in accordance with Law 93/2021 (General Regime for the Protection of Whistleblowers).

6. Information Retention

All documentation related to the complaint process will be kept for the legally prescribed period and processed in accordance with the General Data Protection Regulation (GDPR).

7. Policy Review

This policy will be reviewed periodically, or whenever justified, to ensure that it is in line with current legislation and good organisational practice